Managing spontaneous community volunteers in disasters [electronic resource] : a field manual / Lisa Orloff.

Managing spontaneous community volunteers in disasters [electronic resource] : a field manual / Lisa Orloff.

9781439818343 (electronic bk.)
1439818347 (electronic bk.)

Boca Raton, FL : CRC Press, [2011]

©2011

English

1 online resource (xxvi, 289 pages) : illustrations

HD49 .O75 2011eb

363.34068/3

"The difference between citizen volunteers and official responders lies in the combination of training, experience, connection to official resources, and the authority to conduct operations, not in the willingness to help. Acknowledging that success in disaster response is based on the knowledge and resources that are immediately available, take into consideration that citizens also have a cultural understanding of the affected community that outside official responders will not. Community members also have the ability to connect to local resources that are immediately available, both material and human. The gap between those who hold important local and cultural knowledge, coupled with a willingness to help, and those with professional disaster management training and resources must be bridged to improve response and to address the mistakes that we have seen cost lives and property in the not-so-distant past. Taking these issues into account, the intent of this manual is twofold: (a) to give emergency managers and community leaders the tools to safely and effectively manage spontaneous community volunteers and (b) to provide guidance to managers and community leaders on ways to empower citizens to take a proactive role in their community's preparedness and response efforts"--Provided by publisher.

Includes bibliographical references and index.

Access limited to authorized users.

Description based on print version record.

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