000448588 000__ 03168cam\a2200349Ia\4500 000448588 001__ 448588 000448588 005__ 20210513154857.0 000448588 008__ 120319s2012\\\\nyu\\\\\\b\\\\001\0\eng\d 000448588 010__ $$abl2012019355 000448588 019__ $$a757482690$$a796459276 000448588 020__ $$a9780062088376 000448588 020__ $$a0062088378 000448588 035__ $$a(OCoLC)ocn782988224 000448588 035__ $$a448588 000448588 040__ $$aUKMGB$$cUKMGB$$dBTCTA$$dBDX$$dM$K$$dOCLCO$$dPCX$$dIEP$$dYDXCP$$dMEA$$dKSA$$dVP@$$dVWL$$dCDX$$dMOF$$dXII$$dBWX$$dBUR$$dJCR 000448588 043__ $$an-us--- 000448588 049__ $$aISEA 000448588 05014 $$aHE9803.A4$$bM44 2012 000448588 08204 $$a387.70973$$223 000448588 1001_ $$aMcGee, William J. 000448588 24510 $$aAttention all passengers :$$bthe airlines' dangerous descent -- and how to reclaim our skies /$$cWilliam J. McGee. 000448588 250__ $$a1st ed. 000448588 260__ $$aNew York :$$bHarper ;$$aEnfield :$$bPublishers Group UK [distributor],$$cc2012. 000448588 300__ $$axii, 354 p. ;$$c24 cm. 000448588 504__ $$aIncludes bibliographical references and index. 000448588 5050_ $$aSit down and shut up or we'll turn this plane around : why airline service has collapsed and air rage is soaring -- What happened to the airlines? -- Collusion and confusion : how airlines don't play by the rules, and how passengers pay -- So you think you've found the lowest fare -- A mad race to the bottom : how airlines mistreat employees, outsource, and ignore passengers -- When your airline isn't your airline : regional carriers provide lower levels of service and safety -- Outrageous outsourcing : the single greatest threat to airline safety -- Unsafe at any altitude? : facing unprecedented dangers -- Threats to survival : why many air crashes need not be fatal -- Lights, camera, strip search : the tragicomedy of airline security -- Cloudy skies : aviation's carbon footprint -- Ink-stained wreckage : how airlines manipulate the media. 000448588 520__ $$aJournalist and consumer advocate William J. McGee offers an exposé on the "friendly skies." From outsourced call centers in India to the Alabama location where all lost baggage ends up, McGee traveled around the globe immersing himself deep into the world of commercial airlines. He interviewed countless industry insiders--pilots, TSA security screeners, FAA inspectors, legislators, the CEOs of the major carriers, Ralph Nader, and even the disgruntled flight attendant who famously jettisoned a JetBlue flight. He reveals how airline executives are cutting costs in "a mad race to the bottom" by delegating flights to second-tier regional airlines and outsourcing critical aircraft maintenance and repairs to unlicensed "mechanics" offshore. And while the U.S. airlines have raked in tens of billions of dollars for checked baggage alone in recent years, our skies (and our airports) are not getting any safer. What's more, McGee explains how all branches of the U.S. government have conspired to place corporate interests above the interests of consumers, workers, the nation's economy, and even the planet itself.--From publisher description. 000448588 650_0 $$aAirlines$$zUnited States. 000448588 650_0 $$aAir travel. 000448588 650_0 $$aAirlines$$xManagement. 000448588 650_0 $$aAirlines$$xCorrupt practices$$zUnited States. 000448588 650_0 $$aAeronautics$$xSafety measures. 000448588 85200 $$bgen$$hHE9803.A4$$iM44$$i2012 000448588 909CO $$ooai:library.usi.edu:448588$$pGLOBAL_SET 000448588 980__ $$aBIB 000448588 980__ $$aBOOK