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000448705 050_4 $$aHD30.3$$b.B94 1992
000448705 08204 $$a650.13$$220
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000448705 1001_ $$aByham, William C.,$$d1936-
000448705 24510 $$aZapp! :$$bthe lightning of empowerment : how to improve productivity, quality and employee satisfaction /$$cWilliam C. Byham, with Jeff Cox.
000448705 250__ $$a1st Ballantine Books ed.
000448705 260__ $$aNew York :$$bFawcett Columbine,$$c1992, c1988.
000448705 300__ $$aix, 191 p. :$$bill. ;$$c21 cm.
000448705 500__ $$aFirst published: New York : Harmony Books, 1988.
000448705 650_0 $$aEmployee motivation.
000448705 650_0 $$aCommunication in management.
000448705 650_0 $$aInterpersonal relations.
000448705 7001_ $$aCox, Jeff,$$d1951-
000448705 85200 $$bgen$$hHD30.3$$i.B94$$i1992
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000448705 980__ $$aBIB
000448705 980__ $$aBOOK