Planning questionnaire research
Writing items to collect factual information
Writing items to collect demographic information
Writing items to measure attitudes
Writing items to evaluate products, services, and programs
Conducting item tryouts and an item analysis
Preparing a questionnaire for administration
Selecting a sample of respondents
Preparing statistical tables and figures
Describing averages and variability
Describing averages and variability
Describing relationships
Estimating margins of error
Writing reports of questionnaire research .