TY  - BOOK
T1  - The intention economy :when customers take charge /
DA  - c2012.
CY  - Boston, Mass. :
AU  - Searls, Doc.
CN  - HF5415.5
CN  - HF5415.5
PB  - Harvard Business Review Press,
PP  - Boston, Mass. :
PY  - c2012.
ID  - 453172
KW  - Customer relations.
KW  - Customer services.
KW  - Consumers' preferences.
KW  - New products.
SN  - 9781422158524 (alk. paper)
SN  - 1422158527 (alk. paper)
TI  - The intention economy :when customers take charge /
ER  -