@article{454758,
      author = {Wiley, Jack, and Kowske, Brenda,},
      url = {http://library.usi.edu/record/454758},
      title = {Respect : delivering results by giving employees what they  really want /},
      publisher = {Jossey-Bass,},
      recid = {454758},
      pages = {1 online resource (xvi, 204 pages ) :},
      address = {San Francisco :},
      year = {2012},
}