Social business by design : transformative social media strategies for the connected company / Dion Hinchcliffe, Peter Kim ; foreword by Jeff Dachis.
Hinchcliffe, Dion.; Kim, Peter, 1974-
2012
HF5414 .H56 2012
Available Online

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Title Social business by design : transformative social media strategies for the connected company / Dion Hinchcliffe, Peter Kim ; foreword by Jeff Dachis.
Author Hinchcliffe, Dion.
Edition 1st ed.
ISBN 9781118273210 (hardback)
9781118286135 (electronic bk.)
Publication Details San Francisco : Jossey-Bass, 2012.
Language English
Description 1 online resource (ix, 240 pages).
Call Number HF5414 .H56 2012
Dewey Decimal Classification 658.8/72
Summary "How to rethink modern organizations for the social media eraSocial Business by Design begins by exploring how the social, cultural, and technological trends provoked by the social media explosion are transforming the business environment. From this big picture view, the book then steps down to closely analyze the various tools of social media strategy: social media marketing, social product development, crowdsourcing, social customer research management, and more. The author then shows how to choose and implement a social business strategy and reveals the exact playbook to maximize its impact. These strategies are grounded in real-world examples from high-profile organizations such as Accenture, Best Buy, DIA, GEICO, ING, LG, Missile Defense Agency, Gucci, World Bank, and IBM.Social Business by Design draws on the rich unique set of assets of the Dachis Group. With a leading consulting business for numerous senior executive clients in Fortune 500 and Global 2000 companies, Dachis uses its "front row" seat in the industry to complete research work with large enterprises in their industry-leading Social Business Council. The books combines compelling explanation, hard-hitting research, and strategic recommendation, very much in line with the way Dachis practices"-- Provided by publisher.
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Source of Description Description based on print version record and CIP data provided by publisher; resource not viewed.
Added Author Kim, Peter, 1974-
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pt. 1. Adapting organizations to the twenty-first century
pt. 2. The techniques of social business
pt. 3. Social business design and strategy.

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