@article{462613,
      note = {Includes index.},
      author = {Morris, Helen. and Gallacher, Liz.},
      url = {http://library.usi.edu/record/462613},
      title = {ITIL foundation exam study guide/},
      publisher = {Wiley,},
      recid = {462613},
      pages = {xxxvi, 371 p. :},
      address = {Chichester, U.K. :},
      year = {2012},
}