TY - GEN AU - Raines, Susan S. CN - HD42 CY - San Francisco : DA - c2013. ET - 1st ed. ID - 463042 KW - Conflict management. KW - Interpersonal relations. KW - Personnel management KW - Customer relations. KW - Conflict management LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1104491 PB - Jossey-Bass, PP - San Francisco : PY - c2013. SN - 9781118418420 (electronic bk.) T1 - Conflict management for managers:resolving workplace, client, and policy disputes / TI - Conflict management for managers:resolving workplace, client, and policy disputes / UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1104491 ER -