TY - GEN T1 - HR at your service:lessons from benchmark service organizations / DA - 2012. CY - Alexandria, Va. : AU - Latham, Gary P. AU - Ford, Robert C. CN - HF5549 PB - Society for Human Resource Management, PP - Alexandria, Va. : PY - 2012. ID - 464278 KW - Personnel management. KW - Service industries KW - Customer relations. SN - 9781586442798 (electronic bk.) TI - HR at your service:lessons from benchmark service organizations / LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=876700 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=876700 ER -