000464278 000__ 02128nam\a2200469\a\4500 000464278 001__ 464278 000464278 003__ MiAaPQ 000464278 005__ 20211102003925.0 000464278 006__ m\\\\\o\\d\\\\\\\\ 000464278 007__ cr\cn\nnnunnun 000464278 008__ 111103s2012\\\\vau\\\\\ob\\\\001\0\eng\d 000464278 010__ $$z 2011045465 000464278 020__ $$z9781586442477 000464278 020__ $$a9781586442798 (electronic bk.) 000464278 035__ $$a(MiAaPQ)EBC876700 000464278 035__ $$a(Au-PeEL)EBL876700 000464278 035__ $$a(CaPaEBR)ebr10545937 000464278 035__ $$a(CaONFJC)MIL534521 000464278 035__ $$a(OCoLC)781635126 000464278 040__ $$aMiAaPQ$$cMiAaPQ$$dMiAaPQ 000464278 050_4 $$aHF5549$$b.L2844 2012 000464278 08204 $$a658.3$$223 000464278 1001_ $$aLatham, Gary P. 000464278 24510 $$aHR at your service:$$blessons from benchmark service organizations /$$cGary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios. 000464278 260__ $$aAlexandria, Va. :$$bSociety for Human Resource Management,$$c2012. 000464278 300__ $$axi, 194 p. 000464278 336__ $$atext$$2rdacontent 000464278 337__ $$acomputer$$2rdamedia 000464278 338__ $$aonline resource$$2rdacarrier 000464278 504__ $$aIncludes bibliographical references and index. 000464278 5050_ $$aClient-centric strategy: a blueprint for human resource managers -- Providing client-centric service: delivering quality clients value -- Planning to meet client expectations -- Creating & leading a client-centric HR culture -- Client-centric staffing & training -- Motivating & empowering client-centric service -- HR information systems: communicating client-centric service -- HR service delivery systems: ensuring client-centric service -- You've landed a seat at the table: now stay there! -- HR managers as service leaders. 000464278 506__ $$aAccess limited to authorized users. 000464278 650_0 $$aPersonnel management. 000464278 650_0 $$aService industries$$xManagement. 000464278 650_0 $$aCustomer relations. 000464278 655_0 $$aElectronic books 000464278 7001_ $$aFord, Robert C. 000464278 852__ $$bebk 000464278 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=876700$$zOnline Access 000464278 909CO $$ooai:library.usi.edu:464278$$pGLOBAL_SET 000464278 980__ $$aBIB 000464278 980__ $$aEBOOK 000464278 982__ $$aEbook 000464278 983__ $$aOnline