@article{464729, author = {Phillips, Jack. and Phillips, Patricia Pulliam.}, url = {http://library.usi.edu/record/464729}, title = {Proving the value of HR: how and why to measure ROI /}, publisher = {Society For Human Resource Management,}, recid = {464729}, pages = {viii, 315 p.}, address = {Alexandria, Va. :}, year = {2012}, }