@article{466091,
      author = {Chan, Zenobia C. Y.},
      url = {http://library.usi.edu/record/466091},
      title = {Crisis management in Chinese contexts/},
      publisher = {Nova Science,},
      recid = {466091},
      pages = {vi, 150 p. :},
      address = {New York :},
      year = {2011},
}