TY - GEN AU - Alvarez-Galvan, Jose-Luis. CN - HD3861.M6 CY - Newcastle upon Tyne : DA - 2012. ID - 466264 KW - Contracting out KW - Call centers KW - Call centers LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1133113 PB - Cambridge Scholars Publishing, PP - Newcastle upon Tyne : PY - 2012. T1 - Outsourcing and service work in the new economy:the case of call centres in Mexico City / TI - Outsourcing and service work in the new economy:the case of call centres in Mexico City / UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1133113 ER -