TY - BOOK AB - "In the past, the business world favored the aggressive "Type A" personality. But being courteous and thoughtful has proven to be a more effective way to win clients and influence others. In these unsettled times, we're all trying to get back to basics and your competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level. Of course, good business etiquette is important, as Whitmore taught readers in Business Class. But, she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four "P" qualities: Polish, Presence, Professionalism, and Passion. Whitmore has discovered, over her 20 year career as a lifestyle and etiquette expert, that when people acquire these skills, they become more self-aware, more confident and comfortable in their own skin, and better able to communicate with others in a credible, authentic manner"--Provided by publisher. AU - Whitmore, Jacqueline. CN - HF5389 CN - HF5389 CY - New York : DA - 2011. ET - 1st ed. ID - 466671 KW - Business etiquette. KW - Professional employees KW - Success. N2 - "In the past, the business world favored the aggressive "Type A" personality. But being courteous and thoughtful has proven to be a more effective way to win clients and influence others. In these unsettled times, we're all trying to get back to basics and your competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level. Of course, good business etiquette is important, as Whitmore taught readers in Business Class. But, she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four "P" qualities: Polish, Presence, Professionalism, and Passion. Whitmore has discovered, over her 20 year career as a lifestyle and etiquette expert, that when people acquire these skills, they become more self-aware, more confident and comfortable in their own skin, and better able to communicate with others in a credible, authentic manner"--Provided by publisher. PB - St. Martin's Press, PP - New York : PY - 2011. SN - 9780312600327 SN - 0312600321 T1 - Poised for success :mastering the four qualities that distinguish outstanding professionals / TI - Poised for success :mastering the four qualities that distinguish outstanding professionals / ER -