@article{467821,
      recid = {467821},
      author = {Clarke, John,},
      title = {Creating citizen-consumers: changing publics &  changing public services /},
      publisher = {SAGE,},
      address = {London ;},
      pages = {viii, 183 p. :},
      year = {2007},
      note = {Title appears 3 times on t.p.},
      url = {http://library.usi.edu/record/467821},
}