@article{468744,
      recid = {468744},
      author = {Norman, Donald A.},
      title = {Emotional design why we love (or hate) everyday things /  [electronic resource] :},
      publisher = {Basic Books,},
      address = {New York :},
      pages = {xii, 257 p. :},
      year = {2004},
      note = {"Paperback edition published in 2005. Hardcover edition  published in 2004."--T.p. verso.},
      url = {http://library.usi.edu/record/468744},
}