TY  - BOOK
T1  - Accounts, excuses, and apologies :a theory of image restoration strategies /
DA  - c1995.
CY  - Albany :
AU  - Benoit, William L.
CN  - P302.87
CN  - P302.87
PB  - State University of New York Press,
PP  - Albany :
PY  - c1995.
ID  - 470859
KW  - Discourse analysis.
KW  - Verbal self-defense.
KW  - Rhetorical criticism.
SN  - 9780791421864 (pbk.)
SN  - 0791421864 (pbk.)
SN  - 9780791421857
SN  - 0791421856
TI  - Accounts, excuses, and apologies :a theory of image restoration strategies /
ER  -