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000470859 001__ 470859
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000470859 008__ 940802s1995\\\\nyu\\\\\\b\\\\001\0\eng\\
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000470859 020__ $$a0791421864 (pbk.)
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000470859 035__ $$a(OCoLC)ocm31012260
000470859 040__ $$aDLC$$beng$$cDLC$$dUKM$$dMZN$$dBAKER$$dNLGGC$$dBTCTA$$dYDXCP$$dLVB$$dHEBIS$$dBDX$$dDEBBG$$dOCLCO$$dOCLCF
000470859 049__ $$aISEA
000470859 05000 $$aP302.87$$b.B46 1995
000470859 08200 $$a401/.41$$220
000470859 1001_ $$aBenoit, William L.
000470859 24510 $$aAccounts, excuses, and apologies :$$ba theory of image restoration strategies /$$cWilliam L. Benoit.
000470859 260__ $$aAlbany :$$bState University of New York Press,$$cc1995.
000470859 300__ $$ax, 197 p. ;$$c24 cm.
000470859 4901_ $$aSUNY series in speech communication
000470859 504__ $$aIncludes bibliographical references (p. 169-190) and indexes.
000470859 5050_ $$aRhetorical approaches to image restoration -- Accounts and image restoration -- A theory of image restoration -- The cola wars: Coke versus Pepsi -- Exxon and the Valdez oil spill -- Union Carbide and the Bhopal tragedy -- President Nixon's "Cambodia" address.
000470859 650_0 $$aDiscourse analysis.
000470859 650_0 $$aVerbal self-defense.
000470859 650_0 $$aRhetorical criticism.
000470859 830_0 $$aSUNY series in speech communication.
000470859 85200 $$bgen$$hP302.87$$i.B46$$i1995
000470859 909CO $$ooai:library.usi.edu:470859$$pGLOBAL_SET
000470859 980__ $$aBIB
000470859 980__ $$aBOOK