@article{470882,
      note = {Rev. ed. of: Effective crisis communication : moving from  crisis to opportunity / Robert R. Ulmer, Timothy L.  Sellnow, Matthew W. Seeger. 2007.},
      author = {Sellnow, Timothy L. and Seeger, Matthew W. and Ulmer,  Robert R.,},
      url = {http://library.usi.edu/record/470882},
      title = {Effective crisis communication : moving from crisis to  opportunity /},
      publisher = {SAGE,},
      recid = {470882},
      pages = {239 p. :},
      address = {Thousand Oaks :},
      year = {2011},
}