@article{472150,
      author = {Carter, Neil, and Klein, Rudolf. and Day, Patricia,},
      url = {http://library.usi.edu/record/472150},
      title = {How organisations measure success: the use of performance  indicators in government /},
      publisher = {Routledge,},
      recid = {472150},
      pages = {202 p.},
      address = {London ;},
      year = {1992},
}