@article{474318,
      author = {Cutcher-Gershenfeld, Joel.},
      url = {http://library.usi.edu/record/474318},
      title = {Knowledge-driven work: unexpected lessons from Japanese  and United States work practices /},
      publisher = {Oxford University Press,},
      recid = {474318},
      pages = {xv, 188 p.},
      address = {New York :},
      year = {1998},
}