@article{477967,
      author = {McCaughan, Nano. and Palmer, Bernard, and Hampden-Turner,  Charles. and Sparks, Ian.},
      url = {http://library.usi.edu/record/477967},
      title = {Systems thinking for harassed managers/},
      publisher = {Karnac Books,},
      recid = {477967},
      pages = {xx, 138 p.},
      address = {London :},
      year = {2004},
}