@article{489746,
      note = {Includes index.},
      author = {Baines, Tim, and Lightfoot, Howard,},
      url = {http://library.usi.edu/record/489746},
      title = {Made to serve: how manufacturers can compete through  servitization and product service systems /},
      publisher = {Wiley,},
      recid = {489746},
      pages = {xvi, 254 p. :},
      address = {Chichester, West Sussex :},
      year = {2013},
}