@article{491440,
      recid = {491440},
      author = {Nims, Julia K. and Storm, Paula, and Stevens, Robert,},
      title = {Implementing an inclusive staffing model for today's  reference services a practical guide for librarians /  [electronic resource] :},
      pages = {1 online resource (xvii, 143 pages)},
      url = {http://library.usi.edu/record/491440},
}