Implementing an inclusive staffing model for today's reference services [electronic resource] : a practical guide for librarians / Julia K. Nims, Paula Storm, Robert Stevens.
Nims, Julia K.; Storm, Paula, 1950-; Stevens, Robert, 1969-
2014
Z711 .N56 2014eb
Available Online

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Title
Implementing an inclusive staffing model for today's reference services [electronic resource] : a practical guide for librarians / Julia K. Nims, Paula Storm, Robert Stevens.
Author
Nims, Julia K.
ISBN
9780810891296 electronic book
0810891298 electronic book
Published
Lanham, Maryland : Rowman & Littlefield, 2014.
Language
English
Description
1 online resource (xvii, 143 pages)
Call Number
Z711 .N56 2014eb
Dewey Decimal Classification
025.5/2
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Description based on print version record.
Added Author
Storm, Paula, 1950-
Stevens, Robert, 1969-
Series
Practical guides for librarians ; no. 2.
Available in Other Form
Implementing an inclusive staffing model for today's reference service.
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The changed reference environment
Why do we need to change anything?
Getting buy-in : setting the stage for change
Can you help me?
Selecting and training staff to work at the reference desk
What needs to change now? : evaluating the inclusive staffing model
So, what have the librarians been up to?
Managing the new model for long-term success
Reference : what does the future bring?

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