@article{569587, recid = {569587}, author = {Runde, Craig E., and Flanagan, Tim A.,}, title = {Becoming a conflict competent leader how you and your organization can manage conflict effectively / [electronic resource] :}, publisher = {Jossey-Bass,}, address = {San Francisco :}, pages = {1 online resource (xi, 301 pages) :}, year = {2013}, url = {http://library.usi.edu/record/569587}, }