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Introduction: The Challenges of 21st Century Diplomacy / Andrew F. Cooper, Jorge Heine, and Ramesh Thakur.
Part I: Setting the Scene. The Changing Nature of Diplomacy / Andrew F. Cooper ; From Club to Network Diplomacy / Jorge Heine ; A Balance of Interests / Ramesh Thakur.
Part II: The Main Actors. The Political Actors: President, Prime Minister and Minister of Foreign Affairs / Lloyd Axworthy ; The Bureaucracy: Ministry of Foreign Affairs, Foreign Service and other Government Departments / Sir Jeremy Greenstock ; The Modern Diplomatic Mission / David M. Malone ; International Organizations / Margaret P. Karns and Karen A. Mingst ; Financial Officials As Diplomats / Eric Helleiner ; Civil Society / Kathryn Hochstetler ; Global and Transnational Firms / Geoffrey Allen Pigman ; The Media / Shawn Powers.
Part III: Modes of Practice. Bilateral Diplomacy / Andres Rozental and Alicia Buenrostro ; Multilateral Diplomacy / Kishore Mahbubani ; Conference Diplomacy / A. J. R. Groom ; Commission Diplomacy / Gareth Evans ; Institutionalized Summitry / Richard Feinberg ; Negotiations / Fen Osler Hampson, Chester A. Crocker, and Pamela Aall ; Mediation / Martti Ahtisaari with Kristiina Rintakoski ; Humanitarian Action / Jan Egeland ; Defense Diplomacy / Juan Emilio Cheyre.
Part IV: Tools and Instruments. Economic Diplomacy / Steve Woolcock and Nicholas Bayne ; Trade and Investment Promotion / Greg Mills ; Cultural Diplomacy / Patricia M. Goff ; Public Diplomacy / Jan Melissen ; Digital Technology / Daryl Copeland ; Consular Affairs / Maiike Okano-Heijmans ; International Law / Tom Farer ; The Vienna Conventions on Diplomatic and Consular Relations / Jan Wouters, Sanderijn Duquet, and Katrien Meuwissen ; Soft Power / SU Changhe ; Hard, Soft and Smart Power / Joseph S. Nye Jr..
Part V: Issue Areas. Security / Kal Holsti ; Arms Control and Disarmament / Rebecca Johnson ; Peace-building and State-building / Simon Chesterman ; Trade / Diana Tussie ; International Food Aid / Jennifer Clapp ; Human Rights / David P. Forsythe ; Refugees / William Maley ; Health / David Fidler ; Sports and Diplomacy / David Black and Byron Peacock.
Part VI: Case Studies. The G20: From Global Crisis Responder to Steering Committee / Paul Martin ; The International Criminal Court / Benjamin Schiff ; The Responsibility to Protect (R2P) / Thomas G. Weiss ; UN Peacekeeping / Pierre Schori ; The Ottawa Convention on Anti-Personnel Landmines / John English ; The Permanent Extension of the NPT, 1995 / Jayantha Dhanapala ; The Cuban Missile Crisis / David A. Welch ; Climate Change / Lorraine Elliott ; The Doha Development Agenda / Amrita Narlikar ; Rising Power Diplomacy / Gregory Chin.
Part I: Setting the Scene. The Changing Nature of Diplomacy / Andrew F. Cooper ; From Club to Network Diplomacy / Jorge Heine ; A Balance of Interests / Ramesh Thakur.
Part II: The Main Actors. The Political Actors: President, Prime Minister and Minister of Foreign Affairs / Lloyd Axworthy ; The Bureaucracy: Ministry of Foreign Affairs, Foreign Service and other Government Departments / Sir Jeremy Greenstock ; The Modern Diplomatic Mission / David M. Malone ; International Organizations / Margaret P. Karns and Karen A. Mingst ; Financial Officials As Diplomats / Eric Helleiner ; Civil Society / Kathryn Hochstetler ; Global and Transnational Firms / Geoffrey Allen Pigman ; The Media / Shawn Powers.
Part III: Modes of Practice. Bilateral Diplomacy / Andres Rozental and Alicia Buenrostro ; Multilateral Diplomacy / Kishore Mahbubani ; Conference Diplomacy / A. J. R. Groom ; Commission Diplomacy / Gareth Evans ; Institutionalized Summitry / Richard Feinberg ; Negotiations / Fen Osler Hampson, Chester A. Crocker, and Pamela Aall ; Mediation / Martti Ahtisaari with Kristiina Rintakoski ; Humanitarian Action / Jan Egeland ; Defense Diplomacy / Juan Emilio Cheyre.
Part IV: Tools and Instruments. Economic Diplomacy / Steve Woolcock and Nicholas Bayne ; Trade and Investment Promotion / Greg Mills ; Cultural Diplomacy / Patricia M. Goff ; Public Diplomacy / Jan Melissen ; Digital Technology / Daryl Copeland ; Consular Affairs / Maiike Okano-Heijmans ; International Law / Tom Farer ; The Vienna Conventions on Diplomatic and Consular Relations / Jan Wouters, Sanderijn Duquet, and Katrien Meuwissen ; Soft Power / SU Changhe ; Hard, Soft and Smart Power / Joseph S. Nye Jr..
Part V: Issue Areas. Security / Kal Holsti ; Arms Control and Disarmament / Rebecca Johnson ; Peace-building and State-building / Simon Chesterman ; Trade / Diana Tussie ; International Food Aid / Jennifer Clapp ; Human Rights / David P. Forsythe ; Refugees / William Maley ; Health / David Fidler ; Sports and Diplomacy / David Black and Byron Peacock.
Part VI: Case Studies. The G20: From Global Crisis Responder to Steering Committee / Paul Martin ; The International Criminal Court / Benjamin Schiff ; The Responsibility to Protect (R2P) / Thomas G. Weiss ; UN Peacekeeping / Pierre Schori ; The Ottawa Convention on Anti-Personnel Landmines / John English ; The Permanent Extension of the NPT, 1995 / Jayantha Dhanapala ; The Cuban Missile Crisis / David A. Welch ; Climate Change / Lorraine Elliott ; The Doha Development Agenda / Amrita Narlikar ; Rising Power Diplomacy / Gregory Chin.