Interpretive planning for museums [electronic resource] : integrating visitor perspectives in decision making / Marcella Wells, Barbara Butler, and Judith Koke.

Conceptual Foundations
Interpretive Planning
The Outcomes Hierarchy
Integrating Visitor Perspectives in Master Interpretive Planning
Integrating Visitor Perspectives in Project Interpretive Planning
Concluding Thoughts
Appendix A: Glossary
Appendix B: Tables of Contents of Interpretive Plans
Appendix C: Example Outcomes Hierarchy used as an Executive Summary of Visitor Perspectives.