@article{688820,
      author = {Eoyang, Glenda H. and Holladay, Royce J.},
      url = {http://library.usi.edu/record/688820},
      title = {Adaptive action: leveraging uncertainty in your  organization /},
      publisher = {Stanford Business Books,},
      recid = {688820},
      pages = {viii, 253 p. :},
      address = {Stanford, Calif. :},
      year = {2013},
}