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000692095 020__ $$z9781118662670
000692095 020__ $$a9781118770566$$q(electronic bk.)
000692095 020__ $$a9781118662656$$q(electronic bk.)
000692095 035__ $$a(MiAaPQ)EBC1501427
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000692095 035__ $$a(OCoLC)868973379
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000692095 050_4 $$aHF5415.335$$b.B586 2013
000692095 0820_ $$a658.812$$223
000692095 1001_ $$aBlunt, Carolyn.
000692095 24510 $$aDelivering effective social customer service :$$bhow to redefine the way you manage customer experience and your corporate reputation /$$cCarolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward.
000692095 264_1 $$aChichester, England :$$bWiley,$$c2013.
000692095 264_4 $$c©2013
000692095 300__ $$a1 online resource (252 pages) :$$billustrations
000692095 336__ $$atext$$2rdacontent
000692095 337__ $$acomputer$$2rdamedia
000692095 338__ $$aonline resource$$2rdacarrier
000692095 500__ $$aIncludes index.
000692095 506__ $$aAccess limited to authorized users.
000692095 588__ $$aDescription based on online resource; title from PDF title page (ebrary, viewed November 07, 2013).
000692095 650_0 $$aConsumer satisfaction.
000692095 650_0 $$aCustomer relations$$xManagement.
000692095 650_0 $$aCustomer services.
000692095 655_0 $$aElectronic books
000692095 7001_ $$aHill-Wilson, Martin.
000692095 7001_ $$aWard, Andrew.
000692095 77608 $$iPrint version:$$aBlunt, Carolyn.$$tDelivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation.$$dChichester, England : Wiley, c2013 $$z9781118662670
000692095 852__ $$bebk
000692095 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1501427$$zOnline Access
000692095 909CO $$ooai:library.usi.edu:692095$$pGLOBAL_SET
000692095 980__ $$aBIB
000692095 980__ $$aEBOOK
000692095 982__ $$aEbook
000692095 983__ $$aOnline