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000696698 020__ $$a9783319042022 $$qelectronic book
000696698 020__ $$a3319042025 $$qelectronic book
000696698 020__ $$z9783319042015
000696698 0247_ $$a10.1007/978-3-319-04202-2$$2doi
000696698 035__ $$aSP(OCoLC)ocn870339147
000696698 035__ $$aSP(OCoLC)870339147
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000696698 050_4 $$aHF5548.2
000696698 08204 $$a658.0285$$223
000696698 1001_ $$aLooy, Amy Van,$$eauthor.
000696698 24510 $$aBusiness process maturity$$h[electronic resource] :$$ba comparative study on a sample of business process maturity models /$$cAmy Van Looy.
000696698 264_1 $$aCham :$$bSpringer,$$c2014.
000696698 300__ $$a1 online resource (xiv, 87 pages) :$$bcolor illustrations.
000696698 336__ $$atext$$btxt$$2rdacontent
000696698 337__ $$acomputer$$bc$$2rdamedia
000696698 338__ $$aonline resource$$bcr$$2rdacarrier
000696698 4901_ $$aSpringerBriefs in Business Process Management,$$x2197-9618
000696698 504__ $$aIncludes bibliographical references.
000696698 5050_ $$aResearch -- Conclusions.
000696698 506__ $$aAccess limited to authorized users.
000696698 520__ $$aOrganisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules, etc., business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e.g. CMMI or OMG-BPMM). In fact, there are now so many BPMMs to choose from that organisations risk selecting one that does not fit their needs, or one of substandard quality. This book presents a study that distinguishes process management from process orientation so as to arrive at a common understanding. It also includes a classification study to identify the capability areas and maturity types of 69 existing BPMMs, in order to strengthen the basis of available BPMMs. Lastly it presents a selection study to identify criteria for choosing one BPMM from the broad selection, which produced a free online selection tool, BPMM Smart-Selector.
000696698 588__ $$aDescription based on online resource; title from PDF title page (SpringerLink, viewed February 3, 2014).
000696698 650_0 $$aBusiness$$xData processing$$xManagement.
000696698 650_0 $$aIndustrial management.
000696698 650_0 $$aWorkflow$$xManagement.
000696698 650_0 $$aManagement information systems.
000696698 830_0 $$aSpringerBriefs in business process management.$$x2197-9618
000696698 85280 $$bebk$$hSpringerLink
000696698 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://dx.doi.org/10.1007/978-3-319-04202-2$$zOnline Access
000696698 909CO $$ooai:library.usi.edu:696698$$pGLOBAL_SET
000696698 980__ $$aEBOOK
000696698 980__ $$aBIB
000696698 982__ $$aEbook
000696698 983__ $$aOnline
000696698 994__ $$a92$$bISE