@article{696711,
      note = {International conference proceedings.},
      author = {Snene, Mehdi, and Léonard, Michel,},
      url = {http://library.usi.edu/record/696711},
      title = {Exploring services science 5th International Conference,  IESS 2014, Geneva, Switzerland, February 5-7, 2014.  Proceedings / [electronic resource] :. IFIP TC10 Working  Conference: International Embedded Systems Symposium},
      abstract = {Service science constitutes an interdisciplinary approach  to systematic innovation in service systems, integrating  managerial, social, legal, and engineering aspects to  address the theoretical and practical challenges of the  service industry and its economy. This book contains the  refereed proceedings of the 5th International Conference on  Exploring Service Science (IESS), held in Geneva,  Switzerland, in February 2014. The ten full papers accepted  for IESS were selected from 31 submissions and presented  ideas and results related to innovation, service  management, service engineering, and service discovery.},
      doi = {https://doi.org/10.1007/978-3-319-04810-9},
      recid = {696711},
      pages = {1 online resource (x, 139 pages) :},
}