TY  - GEN
N2  - Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering, and service discovery.
DO  - 10.1007/978-3-319-04810-9
DO  - doi
AB  - Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering, and service discovery.
T1  - Exploring services science5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings /
AU  - Snene, Mehdi,
AU  - Léonard, Michel,
VL  - 169
CN  - SpringerLink
CN  - QA75.5
N1  - International conference proceedings.
N1  - Includes author index.
ID  - 696711
KW  - Computer science
KW  - Management
KW  - Business
SN  - 9783319048109 
SN  - 3319048104 
TI  - Exploring services science5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings /
LK  - https://univsouthin.idm.oclc.org/login?url=http://dx.doi.org/10.1007/978-3-319-04810-9
UR  - https://univsouthin.idm.oclc.org/login?url=http://dx.doi.org/10.1007/978-3-319-04810-9
ER  -