@article{696853,
      recid = {696853},
      author = {Prat, Mireia,},
      title = {Sales negotiations in professional service firms an  exploratory study on agenda setting and issue management /  [electronic resource] :},
      pages = {1 online resource (xiii, 76 pages) :},
      url = {http://library.usi.edu/record/696853},
      doi = {https://doi.org/10.1007/978-3-658-04499-2},
}