Transforming through processes [electronic resource] : leading voices on BPM, people and technology / Joachim Van den Bergh, Sara Thijs, Stijn Viaene.
2014
HD45
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Citation
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Details
Title
Transforming through processes [electronic resource] : leading voices on BPM, people and technology / Joachim Van den Bergh, Sara Thijs, Stijn Viaene.
ISBN
9783319039374 electronic book
3319039377 electronic book
9783319039367
3319039377 electronic book
9783319039367
Published
Cham : Springer, 2014.
Language
English
Description
1 online resource (xi, 55 pages).
Item Number
10.1007/978-3-319-03937-4 doi
Call Number
HD45
Dewey Decimal Classification
658.514
Summary
This book presents a series of twelve short interviews with inspiring practitioners and academics sharing insights in the world of process and transformation. The interviews tackle issues and questions about the future of Business Process Management (BPM), the impact of emerging technologies and customer centricity. It focusses the pitfalls in BPM implementations as well as cultural aspects and many more specific views. With the insights and experiences of leading experts the book provides a basis for the reader to achieve the next level of business process excellence, a discipline that holds potential for both practice and research.
Access Note
Access limited to authorized users.
Source of Description
Description based on online resource; title from PDF title page (SpringerLink, viewed January 20, 2014).
Added Author
Series
SpringerBriefs in Business Process Management, 2197-9618
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