Public Transport Passengers' Behavioural Intentions [electronic resource] : Paratransit in Jabodetabek--Indonesia / Sik Sumaedi, I Gede Mahatma Yuda Bakti, Nidya Judhi Astrini, Tri Rakhmawati, Tri Widianti, Medi Yarmen.

List of Figures
List of Tables.-Abstract
Chapter 1 Introduction
1.1 Background
1.2 Traffic Congestion in Jabodetabek (Jakarta, Bogor, Depok, Tangerang, and Bekasi)
1.3 Paratransit in Jabodetabek, Indonesia
1.4 Traffic Congestion from the Perspective of Consumer Behaviour
1.5 Research Gaps
1.6 Research Questions
1.7 Research Purposes
1.8 Organization
Chapter 2 Literature Review
2.1 Introduction
2.2 Understanding Behavioural Intention
2.3 Behavioural Intention as Consumer Decision Making Process
2.4 Antecedents of Behavioural Intention
2.4.1 Service Quality
2.4.2 Perceived Value
2.4.3 Satisfaction
2.4.4 Trust
2.4.5 Image
2.4.6 Perceived Sacrifice
Chapter 3 Conceptual Model and Hypotheses
3.1 Conceptual Model
3.2 Hypotheses
3.2.1 The Influence of Sacrifice on Perceived Value
3.2.2. The Influence of Image on Service Quality, Satisfaction, Perceived Value, Trust, and Behavioural Intention
3.2.3. The Influence of Service Quality on Perceived Value, Satisfaction, and Behavioural Intention
3.2.4 The Influence of Perceived Value on Satisfaction, Trust, and Behavioural Intention
3.2.5. The Influence of Satisfaction on Trust and Behavioural Intention
3.2.6 The Influence of Trust on Behavioral Intention
Chapter 4 Research Methodology
4.1 Research's Object: Paratransit in Jabodetabek
4.2 Population and Sample
4.3 Operationalization and Measure of Variables
4.4 Survey
4.5 Data Analysis Method
4.5.1 Measurement Model Analysis
4.5.2 Structural Model Analysis
Chapter 5 Demographic Profile of Respondents
5.1 Demographic Profile of Respondents
5.2 Respondents Assessment on Study Variables
5.3 The Results of Measurement Model Analysis
5.3.1. Goodness of Fit Index for Measurement Model
5.3.2 Construct Validity
5.3.3 Reliability of Constructs
5.4 Structural Model Analysis
5.4.1 Goodness of Fit Index for Structural Model
5.4.2 Results of Hypotheses Testing
5.4.3 Contribution of Each Factor on Behavioural Intentions
5.4.4 Coefficient of Determination (R2)
Chapter 6 Research Implications
6.1 Theoretical Implications
6.2 Managerial Implications
6.3 Policy Implications
6.3.1 Managing Identity and Lifestyle Communities Jabodetabek
6.3.2 Improving Paratransit Operator Settings
6.3.3 Increasing the Perceived Value using Integrated Public Services Policy
Chapter 7 Conclusion
7.1 Conclusion
7.2 Research Limitations
7.3 Recommendations for Future Research
Acknowledgment
References.