Managing consumer services: [electronic resource] :: factory or theater? /: Enzo Baglieri, Uday Karmarkar, editors.

Managing consumer services [electronic resource] : factory or theater? / Enzo Baglieri, Uday Karmarkar, editors.

2014

HF5415.5

Formats

Cite

Linked Resource

Title

Managing consumer services [electronic resource] : factory or theater? / Enzo Baglieri, Uday Karmarkar, editors.

ISBN

9783319042893 electronic book
3319042890 electronic book
9783319042886

DOI

Published

Cham : Springer, 2014.

Language

English

Description

1 online resource (xii, 280 pages) : illustrations (some color)

Item Number

10.1007/978-3-319-04289-3 doi

Call Number

HF5415.5

Dewey Decimal Classification

658.8/12

Access Note

Access limited to authorized users.

Source of Description

Description based on online resource; title from PDF title page (SpringerLink, viewed June 10, 2014).

Added Author

Linked Resources

Record Appears in