@article{705747, note = {Includes index.}, author = {Peris-Ortiz, Marta, and Álvarez-García, José,}, url = {http://library.usi.edu/record/705747}, title = {Action-based quality management strategy and tools for continuous improvement / [electronic resource] :}, doi = {https://doi.org/10.1007/978-3-319-06453-6}, recid = {705747}, pages = {1 online resource (x, 196 pages) :}, }