@article{705830,
      note = {Includes author index.},
      author = {Davis, Joseph, and Demirkan, Haluk, and Motahari-Nezhad,  Hamid R.,},
      url = {http://library.usi.edu/record/705830},
      title = {Service research and innovation third Australian  Symposium, ASSRI 2013, Sydney, NSW, Australia, November  27-29, 2013, Revised selected papers / [electronic  resource] :. Australian Symposium on Services Research and  Innovation},
      doi = {https://doi.org/10.1007/978-3-319-07950-9},
      recid = {705830},
      pages = {1 online resource (xi, 117 pages) :},
}