TY  - GEN
T1  - Customer knowledge managementleveraging soft skills to improve customer focus /
AU  - Sain, Soumit,
AU  - Wilde, Silvio,
CN  - SpringerLink
CN  - HF5415.5
ID  - 706437
KW  - Customer relations
KW  - Soft skills.
KW  - Knowledge management.
SN  - 9783319050591
SN  - 3319050591
TI  - Customer knowledge managementleveraging soft skills to improve customer focus /
LK  - https://univsouthin.idm.oclc.org/login?url=http://dx.doi.org/10.1007/978-3-319-05059-1
UR  - https://univsouthin.idm.oclc.org/login?url=http://dx.doi.org/10.1007/978-3-319-05059-1
ER  -