000706437 000__ 01534cam\a2200433Ii\4500 000706437 001__ 706437 000706437 005__ 20230306140049.0 000706437 006__ m\\\\\o\\d\\\\\\\\ 000706437 007__ cr\un\nnnunnun 000706437 008__ 140709s2014\\\\sz\\\\\\ob\\\\001\0\eng\d 000706437 020__ $$a9783319050591$$qelectronic book 000706437 020__ $$a3319050591$$qelectronic book 000706437 020__ $$z9783319050584 000706437 035__ $$aSP(OCoLC)ocn883238553 000706437 035__ $$aSP(OCoLC)883238553 000706437 040__ $$aN$T$$beng$$erda$$epn$$cN$T$$dCDX$$dGW5XE$$dE7B$$dYDXCP 000706437 049__ $$aISEA 000706437 050_4 $$aHF5415.5 000706437 08204 $$a658.812$$223 000706437 1001_ $$aSain, Soumit,$$eauthor. 000706437 24510 $$aCustomer knowledge management$$h[electronic resource] :$$bleveraging soft skills to improve customer focus /$$cSoumit Sain, Silvio Wilde. 000706437 264_1 $$aCham ;$$aNew York :$$bSpringer,$$c[2014] 000706437 300__ $$a1 online resource. 000706437 336__ $$atext$$btxt$$2rdacontent 000706437 337__ $$acomputer$$bc$$2rdamedia 000706437 338__ $$aonline resource$$bcr$$2rdacarrier 000706437 4901_ $$aManagement for professionals,$$x2192-810X 000706437 504__ $$aIncludes bibliographical references and index. 000706437 506__ $$aAccess limited to authorized users. 000706437 650_0 $$aCustomer relations$$xManagement. 000706437 650_0 $$aSoft skills. 000706437 650_0 $$aKnowledge management. 000706437 7001_ $$aWilde, Silvio,$$eauthor. 000706437 77608 $$iPrint version:$$z9783319050584 000706437 830_0 $$aManagement for professionals. 000706437 85280 $$bebk$$hSpringerLink 000706437 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://dx.doi.org/10.1007/978-3-319-05059-1$$zOnline Access 000706437 909CO $$ooai:library.usi.edu:706437$$pGLOBAL_SET 000706437 980__ $$aEBOOK 000706437 980__ $$aBIB 000706437 982__ $$aEbook 000706437 983__ $$aOnline 000706437 994__ $$a92$$bISE