Smile : sell more with amazing customer service / Kirt Manecke.

Smile : sell more with amazing customer service / Kirt Manecke.

9780985076238 paperback
0985076232 paperback

Milford, MI : Solid Press, [2013]

©2013

English

106 pages : illustrations ; 22 cm

HF5415.5 .M36 2013

"Your customers: are you dazzling them or frazzling them? With "Smile" you have what it takes to (Put more money into your wallet, starting today, with excellecnt customer service ; Train your staff quickly and easily in friendly customer service and sales ; Transform your sales or donations from just so-so to sizzling!). It's all within your reach. And it's a quick, 60-minute (or less) read away. Packed with indispensable tips, proven techniques, and "must-do-now" strategies, "Smile" will help you generate immediate results. Discover how to:(Increase sales, repeat business and positive buzz abour you, starting today ; Ask for the sale or donation--and get it! ; Boost your sales and service confidence). Don't frazzle them, dazzle them."--Back cover

Includes index.
"The essential 60-minute crash course"--Cover

990L Lexile

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