@article{707551,
      author = {Kotter, John P.,},
      url = {http://library.usi.edu/record/707551},
      title = {John P. Kotter on what leaders really do /},
      publisher = {Harvard Business School Press,},
      recid = {707551},
      pages = {184 p. ;},
      address = {Boston :},
      year = {1999},
}