Customer service in the information environment [electronic resource] / Guy St. Clair.
1993
Z674.4 .S73 1993eb
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Details
Title
Customer service in the information environment [electronic resource] / Guy St. Clair.
Author
St. Clair, Guy, 1940-
ISBN
1857390040
9783598243622
9783110956788 electronic book
9783598243622
9783110956788 electronic book
Published
London ; New Jersey : Bowker-Saur, [1993]
Copyright
©1993
Language
English
Description
1 online resource (158 pages)
Call Number
Z674.4 .S73 1993eb
Dewey Decimal Classification
338.4/70255
Bibliography, etc. Note
Includes bibliographical references (pages [139]-141) and index.
Access Note
Access limited to authorized users.
Source of Description
Description based on print version record.
Series
Information services management
Available in Other Form
Customer service in the information environment.
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Table of Contents
part I. Customer service: an introduction
part II. Initial stages
part III. The players
part Ivolume Key tools
part volume Benefits to the customer/user.
part II. Initial stages
part III. The players
part Ivolume Key tools
part volume Benefits to the customer/user.