@article{710063,
      recid = {710063},
      author = {Savard, Réjean,},
      title = {Education and research for marketing and quality  management in libraries satellite meeting, Québec, August  14-16 Août 2001 / [electronic resource] :},
      pages = {1 online resource (340 pages) :},
      note = {"International Federation of Library Associations and  Institutions."},
      url = {http://library.usi.edu/record/710063},
}