@article{712284,
      author = {Baker, William F., and O'Malley, Michael,},
      url = {http://library.usi.edu/record/712284},
      title = {Leading with kindness: how good people consistently get  superior results /},
      publisher = {American Management Association,},
      recid = {712284},
      pages = {xvii, 237 p.},
      address = {New York :},
      year = {2008},
}