@article{712602,
      recid = {712602},
      author = {Seglin, Jeffrey L., and Coleman, Edward,},
      title = {The AMA handbook of business letters/},
      publisher = {AMACOM,},
      address = {New York :},
      pages = {xiv, 480 p.},
      year = {2012},
      note = {Includes index.},
      url = {http://library.usi.edu/record/712602},
}