TY - GEN AU - Hernon, Peter, AU - Dugan, Robert E., AU - Matthews, Joseph R., AU - Thornton, Kimberly, CN - Z678.85 ID - 715646 KW - Libraries KW - Public services (Libraries) KW - Library administration KW - Library statistics. KW - Libraries LK - https://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=10883659 SN - 9780838996829 T1 - Getting started with evaluation TI - Getting started with evaluation UR - https://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=10883659 ER -