Predicting a crisis (early warning signs)
Facing the facts : leadership front and center
Structuring the communication process in a turnaround
Pivotal discussions with key stakeholders : connecting the dots and securing support
Framework of a successful turnaround- structure and process
Tools and techniques of a successful turnaround
Roles and responsibilities of key players
Why some organizations fail
Using outside consultants
Special considerations based on organizational characteristics
Operating in a post-turnaround era.